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Fact check
Locking a chat does not change how long OpenAI retains it, according to OpenAI.
Appears in
- https://techcrunch.com/2026/10/20/chatgpt-now-lets-you-lock-your-chats
- https://www.engadget.com/2292365/chatgpt-now-lets-you-lock-sensitive-chats-behind-a-pin
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Other claims in this story
- ConfirmedOpenAI began rolling out locked chats for ChatGPT on Oct. 20, 2026.
- ConfirmedLocked chats are opened with a four-digit PIN, or with biometric authentication such as Face ID on supported phones.
- ConfirmedLocked chats are not end-to-end encrypted, according to OpenAI.
- ConfirmedResetting the PIN permanently deletes all locked chats and their uploaded files, and OpenAI Support cannot recover them.
- ConfirmedLocked Chats has its own separate memory that does not update regular ChatGPT Memory.
- ConfirmedCodex conversations cannot be locked.
- ConfirmedLocked chats are available on ChatGPT Free, Go, Plus and Pro plans.
- ConfirmedLocked chats are also available on ChatGPT Business, Enterprise and Edu plans but not on ChatGPT for Healthcare.
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